Privacy Policy
Xoho design is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make purchases through our platform. By using our website and services, you consent to the practices described in this Privacy Policy.
Privacy Policy
Xoho design is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make purchases through our platform. By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, shipping address, billing information, and phone number.
1.2. Payment Information: When you make a purchase on our website, your payment information, such as credit card details, is securely processed by our payment service providers. We do not store your payment information on our servers.
1.3. Account Information: If you create an account on our website, we may collect and store your username and password.
1.4. Communications: We may collect information related to your communication with us, including emails, chat messages, and customer support inquiries.
1.5. Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, device information, pages visited, and actions taken.
2. How We Use Your Information
2.1. Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
2.2. Account Management: If you create an account, we use your information to manage and personaliee your account and provide you with a more customised experience.
2.3. Customer Support: We use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
2.4. Marketing and Promotions: With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our products and services. You can opt-out of these communications at any time.
2.5. Analytics: We may use your usage information for analytics purposes to improve our website, products, and services.
3. Security
3.1. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
4. Disclosure of Your Information
4.1. Service Providers: We may share your information with third-party service providers who assist us in providing our services, including payment processors, shipping companies, and marketing agencies.
4.2. Legal Compliance: We may disclose your information as required by law, in response to legal requests, or to protect our rights, privacy, safety, or property.
5. Cookies and Tracking Technologies
5.1. We use cookies and similar tracking technologies to collect information about your browsing and shopping behavior on our website. You can manage your cookie preferences through your browser settings.
6. Your Rights
6.1. You have the right to access, correct, or delete your personal information. You can also request information about the data we have collected and how it is used. Please contact us at info@xohodesign.com.au to exercise these rights.
7. Children's Privacy
7.1. Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we have collected personal information from a child, please contact us immediately.
8. Changes to This Privacy Policy
8.1. We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the "Last Updated" date.
9. Contact Us
9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@xohodesign.com.au. By using our website and services, you agree to the terms of this Privacy Policy.